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To sign up to play or for help with your People’s Postcode Lottery account, call our Customer Experience team on 0808 109 8765 or email us at info@postcodelottery.co.uk.

Making Changes

What can I do when logged into My Account?

I can't log into My Account. What should I do?

I've moved house. How can I change address/postcode so I play in my new street?

How can I change my bank details?

How can I change my personal information?

How can I change the number of tickets I play?

How can I cancel my People's Postcode Lottery subscription?

How can I stop receiving particular emails from People's Postcode Lottery?

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