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To sign up to play or for help with your People’s Postcode Lottery account, call our Customer Experience team on 0808 109 8765 or email us at info@postcodelottery.co.uk.

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Making Changes

How can I change the number of tickets I play?

Our Customer Experience team can make any changes to your subscriptions for you.  If you wish to reduce your number of subscriptions or change your subscriptions, simply call us on freephone number 0808 109 8765. Discussing changes in a telephone call allows us to obtain all the necessary information from you and we can confirm back to you that the required changes are in place and when your last draw date will be on any cancelled subscription.

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