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To sign up to play or for help with your People’s Postcode Lottery account, call our Customer Experience team on 0808 109 8765 or email us at info@postcodelottery.co.uk.

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People's Postcode Lottery Home

Terms & Conditions

At A Glance Summary

  • Players must be 18 or over. We are committed to responsible play.

  • People's Postcode Lottery is licensed by the Gambling Commission to act as an External Lottery Manager.

  • We manage lotteries for 20 Postcode Trusts. These Trusts are charities who use money raised to fund other charities and good causes. Each Postcode Trust has its own licence details, and its own website with information including its aims, how grants are made and examples of previous recipients.

  • By law, at least 20% of the price paid for each lottery ticket must go to the Postcode Trust promoting the lottery. Currently, 33% goes to the Postcode Trust promoting the lottery.

  • Tickets are sold by monthly subscription. By subscribing with People's Postcode Lottery, you agree to play in lotteries we manage. There are usually 20 draws a month, which usually take place on the first Wednesday of the month.

  • The total cost of entering one ticket in all draws in a month is £12 (see a breakdown of the individual ticket cost for each draw in a month). A player can have a maximum of six tickets in one draw, which would cost £72 a month.

  • When you sign up, we will tell you when we plan to take the first payment. After this, we will usually first attempt to take payment on or around the 10th of the month, unless we tell you otherwise.

  • Only tickets already paid for will be entered into a draw. It is your responsibility to make sure you have enough money in your account when we try to take payment. People's Postcode Lottery accepts no responsibility for any loss or damage caused if a ticket is not entered into a draw because it has not been paid for.

  • You may cancel your subscription at any time by phoning our Customer Experience team on 0808 109 8765. Though cancellation will be immediate, payment already taken or already requested from the payment provider is non-refundable and will go towards tickets in the next draw.

  • Winners are selected at random by our certified draw engine software before an independent adjudicator. The winning postcodes from these draws are announced daily on our website.

  • The Prize Draw Calendar shows prizes, dates for announcing winning postcodes and the particular Postcode Trust responsible for each draw.

  • Only playing postcodes are entered into draws, so all prizes will definitely be won. As prescribed in the Gambling Act 2005, the holder of an individual winning ticket cannot be awarded a prize greater than 10% of the ticket sales for that particular draw.

The above is a shortened, simplified summary of the Terms and Conditions.  While it is intended to be as accurate as possible, the full Terms and Conditions shall apply in any case of inconsistency or dispute.

Full Terms And Conditions

Download full Terms and Conditions (PDF, 244KB)

To open this PDF, you will need to download a free copy of Adobe Reader. If you need any assistance, please see Help or Contact Us. If you have any queries, please give us a call on freephone number 0808 109 8765.