What Happens Next?

Cash Prize Winners

If you pay by Direct Debit or if you signed up by other payment methods but have already registered your bank account details with us, your prize money will be transferred to your bank account within 28 days. If you haven’t registered your bank details with us yet, please ring us on freephone number 0808 109 8765 and we can arrange to pay your winnings.

Prize Voucher Winners

Prize Voucher winners who have an email address on their People's Postcode Lottery account will be sent an email (including a voucher code to allow them to redeem their prize) when the winning postcodes are announced.

Prize Voucher winners without an email address will be sent a letter, arriving later that same week.

E-Gift Card Winners

E-Gift Card winners will receive an email from People's Postcode Lottery including a link inviting them to claim an E-Gift Card from a range of pre-selected national retailers. Clicking this link will allow you to claim the E-Gift Card you want and you can either download or have it sent to your email address.

E-Gift Card winners who don't have an email address registered will receive a letter in the post with the E-Gift Card printed on it.

You have three months from the date on which your prize is announced to claim your E-Gift Card. Once claimed the validity will depend on the which retailer's Gift Card you have chosen. Participating retailer terms and conditions may apply on redemption.

LetterBox Prize Winners

LetterBox Prize winners will be notified by a letter from Royal Mail containing their prize. This will be sent directly to their registered correspondence address. There is no action required to receive or claim this prize.