Your browser or operating system is not supported

If you view our website on this device, the site will not display as intended. Some functionality may not work correctly.

We recommend you upgrade your software or view our website on an alternate device or browser.

To sign up to play or for help with your People’s Postcode Lottery account, call our Customer Experience team on 0808 109 8765 or email us at info@postcodelottery.co.uk.

Skip to Main Content

Prizes

How are players notified that they have won a prize voucher?

Players who have an email address on their People's Postcode Lottery account will be sent an email (including a voucher code to allow them to redeem their prize) when the winning postcodes are announced. Players without an email address will be sent a letter, arriving later that same week.

Didn’t find what you were looking for?

See all Frequently Asked Questions